Privacy Policy

Last updated: April 1, 2025

This Privacy Policy describes how CozzyHome (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cozzyhome.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to users of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources, as described below. The type of information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to:

  • Communicate with you

  • Provide or improve the Services

  • Comply with applicable legal obligations

  • Enforce our Terms of Service

  • Protect or defend our Services, our rights, and the rights of our users or others

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you provide to us through our Services may include:

  • Contact details: Name, address, phone number, and email.

  • Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information: Username, password, security questions, and other security details.

  • Customer support interactions: Information you share when communicating with us, such as messages sent through the Services.

Certain features of our Services may require you to provide specific information about yourself. If you choose not to provide this information, you may not be able to access or use these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with our Services ("Usage Data") using cookies, pixels, and similar tracking technologies. Usage Data may include:

  • How you access and use our Site and account

  • Device and browser information

  • Network connection details

  • IP address

  • Other information related to your interaction with our Services

Information We Obtain from Third Parties

We may also obtain personal information from third parties, including:

  • Service providers: Companies that support our Site and Services, such as Shopify.

  • Payment processors: These providers collect payment information (e.g., bank account, credit/debit card details, billing address) to process your payments and fulfill orders.

  • Online tracking technologies: When you visit our Site, open or click our emails, or interact with our Services or advertisements, we or our partners may automatically collect data using pixels, web beacons, cookies, and third-party libraries.

Any information obtained from third parties will be treated in accordance with this Privacy Policy. See the section below, Third-Party Websites and Links, for more details.

How We Use Your Personal Information

We use your personal information to:

  • Provide you with our Services, including processing orders and delivering products

  • Communicate with you about your purchases, inquiries, or support requests

  • Improve our Site, products, and overall customer experience

  • Detect, prevent, and respond to fraud or other security concerns

  • Comply with legal obligations and enforce our terms and policies